Mon- Fri : 9:00am - 5:00pm
Sat - Sun : Closed
8 Jalan Cendana, Off Jalan Sultan Ismail
50480 Kuala Lumpur
017 3095 101 / 017 400 6198

Resource Center

Resource Center

These resources will help you minimize bad debt expense and increase your professional knowledge. When you do have an unpaid invoice, call the collection agency that has an 85% success rate on large viable claims. We’ll maximize the likelihood of recovering your lost revenue.

Other Resources

is the most comprehensive guide available anywhere. Instead of the typical one page article with a handful of items to consider, this is a 15 page guide with in-depth commentary and “how to” advice for determining what type of agency is best for your needs and then evaluating potential candidates. Also includes a downloadable checklist.

provides historical statistics on average collectability based on the age of the outstanding debt. We also have several Kaplan Group articles discussing different reasons for hiring a collection agency, some of which initially were published in leading credit and collection publications.

discusses the use of debt collection attorneys for collection litigation. It includes a graphic that describes the items to consider in evaluating the potential return on investment from litigation and whether you should proceed or not given the resulting analysis. We also have two videos and transcripts describing the collection litigation process and judgment collection.

covers many of the most common questions we get when potential clients call us on the phone to discuss their situation and our services.

advice on writing a debt collector job description for companies collecting past-due invoices and collection agencies collecting from consumer or business customers. Includes 40 sample job descriptions for 4 unique categories of debt collection.

Professional, Effective & Trustworthy Debt Recovery Agency

Get a free quote now