very situation is different, but one of the most common reasons for firing a client is that the client is simply no longer a good fit for your company. Perhaps the client needs a different expertise, or perhaps your company is now working with bigger clients, or even a competing client. One of the most obvious reasons to fire a client is what a lot of people call, “scope creep.”
Take for example a company that has agreed to build a website for a doctor’s office. The statement of work clearly spells out specifics for the project. However, after the work starts, the doctor’s office decides that they’d actually like to add on a blog to the site. A week later, they change the text they provided to the design house. A week later, they change the text again. A day after the project is completed the doctor’s office decides that their website has to include a patient portal for scheduling.
The design firm, facing deadlines from other clients and becoming increasingly frustrated with the changes and new demands of the doctor’s office, decides to fire the client. However, the client still owes them money for the work they completed. How can the design firm make sure they collect?.